Ultimately a boutique, high end concierge service, we’ve differentiated ourselves by putting together a guild of experts in all lifestyle fields to maintain a hands-on, interactive relationship with each member and their individual likes and dislikes.
This program was designed to ensure that wherever you may find yourself in the world, you are supported and one email away from the best that every city has to offer.
HOW TO SUBMIT A REQUEST
Please submit all requests via email to firstname.lastname@example.org. Should you require a phone call, please email us to schedule.
YOUR ACCOUNT ACCESS
Access to Wheels Down Concierge is solely for the use of the Wheels Up Principal account holders. Requests can be submitted by the member, his/her significant other or personal assistant.
PRIVATE AVIATION NEEDS
All Wheels Up private aviation must be booked directly through the Wheels Up Member Services team. The concierge team is unable to assist with any private aviations needs.
While we understand there are rare circumstances that may prevent members from not cancelling a reservation or booking; not showing up to a reservation is detrimental to our business and the reputation of both Wheels Down Concierge and our members.
We look forward to becoming your resource for easy, stress-free access to all of the top activities and destinations around world.
Our services include, but are not limited to:
Dining suggestions and reservationsTravel consulting and planningHotel bookingsPrivate villa and home rentalsYacht chartersNightlife bookingsWellness and spa appointmentsVIP access & experiencesBroadway show ticketsSporting eventsConcertsGround transportation including airport transfers, chauffeurs, and both standard and Exotic car rentalsHelicopter ridesPrivate toursMuseum access GiftingPrivate chefsUnique experiences around the world