TRAVEL CONSULTANT
hyrbid (new york, ny) or remote • full-timeCOMPANY OVERVIEW
Four Hundred is a private, membership-based community of innovators, visionaries, and industry leaders. Since our founding in 2007, we have earned a reputation as one of the most respected names in luxury travel and hospitality, known for our meticulous attention to detail and results-driven approach. With a carefully cultivated network spanning over 140 countries and across diverse industries, we seamlessly blend global reach with a national presence and local expertise. Whether it’s navigating complex challenges or creating extraordinary experiences, our commitment to excellence ensures we deliver unparalleled value to our members.
ABOUT THE POSITION
We are looking for highly motivated candidates with two or more years of experience in the travel industry to apply to join our Travel department as a Travel Consultant. The candidate must be able to provide premium service to our member community of high-net-worth families and individuals. The Travel Consultant will handle in-depth itineraries and should be able to easily consult with members. This employee will report to the Director of Travel.
RESPONSIBILITIES
Consult (whether over email or phone) on all member travel requests, including advising members regarding destinations, cultures, customs, weather, and activities
Book and coordinate transportation (air, train, car, boat, etc.), accommodations, insurance, tours, and activities
Create trip itineraries through AXUS Travel App
Coordinate with the Hospitality department to make sure lifestyle suggestions are offered and that all reservations are confirmed in the itinerary
Stay current on new travel industry trends
Network within the travel industry
Reconfirm all aspects of trip itineraries, no matter how big or small
Attend conferences (as scheduled by the Director of Travel)
Create destination guides
Confirm logistical requests separate from trip itineraries
Maintain current records of bookings, payments, transactions, phone calls, emails, CRM activity, and meetings
QUALIFICATIONS
At least two years of experience operating as a Travel Advisor, or have substantial experience in travel planning
Strong consulting and interpersonal skills
Excellent verbal and written communication skills
Detail-oriented and highly organized, especially with prioritizing tasks and time management
Proven track record of success
An understanding of the luxury, leisure travel market
An understanding of financial processes within the travel industry – generating invoices, processing refunds, prepaying hotels and tours, etc.
Ability to handle travel issues, conflicts, complaints, cancellations, rescheduling, etc.
Working knowledge of world geography
SALARY RANGE + BENEFITS
Salary Range: $65,000 - $75,000
After 90 days of employment, employees are eligible for:
Company-paid medical and dental benefits
Company-matched 401(k), up to 6% of salary matched by Four Hundred
Paid time off (per year):
12 vacation days
9 bank holidays
6 sick days
$75 per month stipend towards phone bill coverage
After first year of employment, employees are eligible for:
Annual incentive bonus, 3% of annual base salary
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At Four Hundred, we are committed to fostering an inclusive, respectful, and equitable work environment. We make all employment decisions without regard to race, color, religion, sex, gender identity, age, disability, marital status, national origin, or any other protected class under applicable law. Discrimination and harassment of any kind will not be tolerated.
We believe that diversity in backgrounds, identities, and perspectives makes our organization stronger and more effective. This policy applies to all employees, interns, applicants, and contractors.
