INTERN
REMOTE • FULL-TIMECOMPANY OVERVIEW
Four Hundred is a private, membership-based community of innovators, visionaries, and industry leaders. Since our founding in 2007, we have earned a reputation as one of the most respected names in luxury travel and hospitality, known for our meticulous attention to detail and results-driven approach. With a carefully cultivated network spanning over 140 countries and across diverse industries, we seamlessly blend global reach with a national presence and local expertise. Whether it’s navigating complex challenges or creating extraordinary experiences, our commitment to excellence ensures we deliver unparalleled value to our members.
ABOUT THE POSITION
We are looking for highly motivated candidates to apply to join our company as an Intern. The Intern will use their communication, research, and data management abilities in our internship program. The Intern will report to the Chief Operating Officer, Head of Travel, or Senior Director, Travel & Hospitality.
Internship Overview:
After two weeks of training, the Intern will rotate through the following areas of Four Hundred, spending three weeks at each area:
Travel department
Hospitality department
Business Operations + Accounting departments
Note that the exact order of the rotation is to be determined.
Internship Schedule:
10:30AM – 6:30PM ET, Monday through Friday
Internship Work Location:
The work location for the internship is remote.
Internship Important Note:
The Intern’s supervisor will rotate, and will be based on the Intern’s point in the rotation:
Business Operations + Accounting (plus training period) | Chief Operating Officer
Travel | Head of Travel
Hospitality | Senior Director, Travel & Hospitality
LEARNING OBJECTIVES
Develop an understanding of the day-to-day processes and procedures of a luxury travel agency and concierge service
Grow customer service skills by communicating with vendors and/or members in our fast-paced ecosystem
Utilize research abilities to discover insights in the travel and hospitality industries
Learn how Four Hundred operates within our CRM, Salesforce, and establish an understanding of Salesforce and/or Sabre.
Note: Applicants must be authorized to work in the U.S.
RESPONSIBILITIES
Travel department:
Create digital itineraries
Communicate via email, phone, and video call with colleagues and vendors, and possibly participate in team communication with members
Take notes during meetings
Draft emails and proposals for colleagues
Research global destination and travel trends
Enter data into Salesforce
Hospitality department:
Assist in the coordination of Hospitality requests for members
Communicate effectively with members, vendors, and colleagues
Research trends and insider-knowledge on restaurants/lifestyle in key destinations
Provide administrative support to the Hospitality department
Maintain information in Salesforce, such as by entering data into the platform, or cleaning up existing data
Business Operations + Accounting departments:
Learn Salesforce administrative tasks, such as:
Commission tracking
A/R payment posting
Maintaining data entries through reports and dashboards
Shadow the Chief Operating Officer, Controller, and/or Operations Admin in meetings and projects
Manage and complete operations and/or accounting-focused projects
QUALIFICATIONS
Enrolled in a Bachelor’s degree program
Hard-working, flexible, and a quick learner
Possess strong attention to detail in all tasks, and maintain confidentiality consistently
Excellent communication and time-management skills
Enjoy working in fast-paced environments
Interested in pursuing a career in travel and/or hospitality industries
Proficient with Microsoft 365 and Zoom
Experienced with/will be able to learn Salesforce, Tres Technologies, and AXUS Travel App
PAY
This position pays in accordance with the current state minimum wage in which the Intern is located. Payment will be made on a bi-weekly basis.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At Four Hundred, we are committed to fostering an inclusive, respectful, and equitable work environment. We make all employment decisions without regard to race, color, religion, sex, gender identity, age, disability, marital status, national origin, or any other protected class under applicable law. Discrimination and harassment of any kind will not be tolerated.
We believe that diversity in backgrounds, identities, and perspectives makes our organization stronger and more effective. This policy applies to all employees, interns, applicants, and contractors.
Note: Applicants must be authorized to work in the U.S.
