Travel Coordinator

New York, NY (Hybrid) • Full-time

COMPANY OVERVIEW

Four Hundred is an intimate, membership-based community consisting of innovators, visionaries, and pioneers of the industry. We focus on enhancing our members’ lives through a holistic and high-touch approach to service. We work tirelessly to develop an understanding of our members’ lifestyle preferences and needs and strategically collaborate to help them fulfill their short and long-term goals. We work tirelessly each day to spread our global footprint across the world of hospitality to bring fresh ideas and perspectives to our members that inspire, challenge, and expand the realm of possibilities.

ABOUT THE JOB

We are looking for a highly-motivated travel coordinators to join our growing travel team. The main requirement of the role is to provide the highest standard of service and ensure that member travel planning and experiences exceed expectations. We are looking for someone who can work closely with our Travel consultants and pro-actively anticipate the travel needs of high profile and high net worth clients, personalize the communication and delivery of the service to meet the specific needs of each client, and present options and proposals effectively based on client’s needs. 

This job involves a moderate degree of complexity with established procedures, but this candidate must be able to exercise a high degree of creativity in meeting the individual needs of clients. Employees operate independently with minimal supervision in a fast-paced environment.  


DAY-TO-DAY RESPONSIBILITIES

  • Consulting with clients on travel-related requests. 

  • Staying current with what’s new in the travel industry and changes in weather that could affect travel. 

  • Networking within the travel industry. 

  • Propose creative solutions in last-minute situations. 

  • Reconfirm all aspects of trip itineraries, no matter how big or small. 

  • Complete credit card authorization forms on behalf of members, as required. 

  • Obtain information and pertinent travel details from clients or their assistants, as necessary. 

  • Create city guides and itineraries.